Job Brief
We are seeking a driven and focused Telesales Representative to join our team! Our ideal candidate will have a strong background in telesales and be confident when speaking to customers. The focus of the role is to call customers, advise of the availability of products and services and convince customers to buy the product or service.
Responsibilities
•Make outgoing calls to customers to advise them of products and services that may be of interest to them.
•Take customer information and update it in the database as required.
•Put through relevant sales and contracts for sales of goods or services.
•Explain products and service features to clients.
•Pass on leads to the outbound sales team if applicable.
•Understand the customers' needs and tailor the service to their needs.
•Be patient with a polite and customer-focused telephone manner.
•Update customer information such as change of address and phone number when requested to do so.
•Follow-up calls with emails if required.
•Daily reports to be updated and communicated.
•Achieve target set by the team.
Requirements
•High school diploma or above
•Minimum of 2 years previous experience in telesales. (Must)
•Ability to communicate with customers and other staff members
•Strong problem-solving skills
•Proved record of achieving sales target through telesales.
•Resilient and positive nature
•Able to work as part of a team and achieve team goals and targets
•Strong communication skills, both written and verbal
•proficient in the use of computers and their software
•Good interpersonal skills
•Good listening skills, with high levels of attention to detail
•Ability to multitask
Benefits
•Competitive Salary
•Uncapped commission structure
•Product training will be provided
•Health insurance Coverage
•Visa and Annual leave
Interested candidate can submit their CV along with cover letter on *** . Cover letter is mandatory mentioning why candidate think they are suitable for this role. Any CV without cover letter will be rejected.
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